Privacy Policy and Guarantees

DSL-TECH, located at Campagneweg 14A, 4761 RM Zevenbergen, is responsible for the processing of personal data as outlined in this privacy statement.

Contact details for data protection

• https://dsl-tech.nl/
• Argon 24, 4751XC Oud Gastel
• +31 (0) 85 301 8906
• The owner of DSL Tech is the data protection officer for dsl-tech.nl. They can be reached at info@dsl-tech.nl

Personal Data We Process

DSL-TECH processes your personal data because you use our services and/or because you provide this data to us yourself.

Below is an overview of the personal data we process:

• First and last name
• Address details
• Phone number
• Email address
• Other personal data that you actively provide, for example by creating a profile on this website, in correspondence, and by phone

Special and/or Sensitive Personal Data We Process

Our website and/or service does not intend to collect data about website visitors who are younger than 16 years old, unless they have parental or guardian consent. However, we cannot verify whether a visitor is older than 16.

We therefore recommend that parents be involved in their children's online activities to prevent data about children from being collected without parental consent.

If you are convinced that we have collected personal data about a minor without consent, please contact us at info@dsl-tech.nl, and we will delete this information.

Purpose and Legal Basis for Processing Personal Data

DSL-TECH processes your personal data for the following purposes:

• Processing your payment
• Sending our newsletter and/or promotional materials
• Calling or emailing you if necessary to perform our services
• Informing you about changes to our services and products
• Allowing you to create an account
• Delivering goods and services to you
• DSL-TECH also processes personal data when legally required, such as data needed for our tax returns

How Long We Retain Personal Data

DSL-TECH does not retain your personal data longer than strictly necessary to achieve the purposes for which your data is collected. We apply a retention period of 7 years for personal data.

We will never sell or share your data with third parties. Your data is securely stored on a protected server and is strictly used for administrative purposes.

Sharing Personal Data with Third Parties

DSL-TECH does not sell your data to third parties and only provides it if necessary for the execution of our agreement with you or to comply with a legal obligation.

With companies that process your data on our behalf, we enter into a processor agreement to ensure the same level of security and confidentiality of your data. DSL-TECH remains responsible for these processing activities.

Cookies or Similar Techniques We Use

DSL-TECH only uses technical and functional cookies, as well as analytical cookies that do not infringe on your privacy. A cookie is a small text file that is stored on your computer, tablet, or smartphone during your first visit to this website.

The cookies we use are necessary for the technical operation of the website and your convenience. They ensure the website functions properly and remember your preferences, for example. We can also optimize our website using these cookies.

The optional cookies (analytical cookies) give us insight into our audiences and how we can improve our website. No personal data is ever viewed or stored in any way, shape, or form. We use analytical tools such as:

• Google Tag Manager
• Google Analytics
• Facebook Pixel
• Hotjar

Viewing, Modifying, or Deleting Data

You have the right to view, correct, or delete your personal data. Additionally, you have the right to withdraw your consent for data processing or object to the processing of your personal data by dsl-tech.nl, and you have the right to data portability.

This means you can submit a request to us to send the personal data we hold about you in a computer file to you or another organization specified by you.

You can send a request for access, correction, deletion, data portability of your personal data, or a request to withdraw your consent or object to the processing of your personal data to info@dsl-tech.nl.

To ensure that the request for access is made by you, we ask you to include a copy of your ID with the request. In this copy, black out your photo, MRZ (machine-readable zone, the strip with numbers at the bottom of the passport), passport number, and Citizen Service Number (BSN) to protect your privacy.

We will respond to your request as soon as possible, but within four weeks.

DSL-TECH also wishes to inform you that you have the option to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. This can be done via the following link: https://autoriteitpersoonsgegevens.nl/en/submitting-a-tip-off-or-a-complaint-to-the-dutch-dpa

How We Secure Personal Data

DSL-TECH takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized modification.

If you believe that your data is not properly secured or there are indications of misuse, please contact our customer service or email info@dsl-tech.nl.